The Secretariat office provides users, even by telephone, with all information on the services provided and the methods of accessing the services.

  tel. 045 / 870.81.11
  fax 045 / 870.81.99

The information points are located in an easily identifiable and accessible position, at the entrance to the structure:
Acceptance - Secretariat: It is operational from Monday to Saturday from 8 to 20, on holidays from 9 to 20
Administration: Open to the public from Monday to Friday from 9.00 to 17.00, Saturday from 9 to 12 

Directorate-General: Dr. Ruggero Maggioni

The Administration is coordinated by the heads of the administrative office:
Administrative Management, Quality Management Manager: Luciano Vesentini
Administration, Human Resources Management: Massimo Sterzi
Administrative staff:
Maria Cappelletti
Elisa Mascalzoni
Giancarla Menini
Federica Montolli
Giulia Nicolis
Mirca Tomezzoli